Make Tier Changes One-Click — Keep Sponsors, Grow Revenue

We need a simple way for Sponsors to upgrade or downgrade their subscription tier without having to create a new listing.

This affects every directory owner’s bottom line:

• A Sponsor ready to upgrade = more revenue — unless changing tiers means starting over.

• A Sponsor who needs a cheaper tier can keep paying something — instead of cancelling and paying $0.

• Less back-and-forth = less admin for us and less frustration for Sponsors.

But there’s an even bigger issue: Sponsors can lose everything they’ve built on their listing.

If changing tiers means creating a new listing, they don’t just have to rewrite their content. They can also lose their star ratings, reviews and testimonials — the social proof they may have spent months or years building would be gone.

Why would a Sponsor risk losing all of that just to upgrade?

And if they need to downgrade, we’re making the decision to leave even easier. Why rebuild from scratch on the same directory, losing their social proof when they can simply cancel?

That creates unnecessary friction at exactly the moment we’re trying to retain or grow a paying Sponsor.

Sponsors should be able to choose a new tier, click, done — while keeping their existing listing, content, ratings, reviews and testimonials intact.

We shouldn’t make it easier to leave than to stay.

Easy upgrades and downgrades are core functionality for a subscription directory. They mean more upgrades, fewer cancellations, protected Sponsor value, happier Sponsors, and more recurring revenue for directory owners.

If keeping Sponsors and growing directory revenue matters to you too, please VOTE for this feature.