I think it would be very useful to add an Admin Notes / Internal Notes feature across all content types within eDirectory.
This should apply to:
Listings
Deals
Events
Classifieds
Articles
Blog
Forum
Banners
The purpose would be to allow administrators to record important internal information directly against any piece of content. These notes would be visible only to administrators and never visible publicly or to the account owner.
For example:
Suspended – 11 September 2026, 10:35 AM
Content suspended following repeated attempts to add information that does not meet our requirements. Account owner contacted by email.
Other examples could include:
Verification Required – Business ownership needs to be confirmed.
Complaint Received – Complaint received regarding information published in this listing.
Banner Issue – Advertiser supplied incorrect artwork; waiting for replacement.
Duplicate Content – Possible duplicate of another listing. Needs review before approval.
Admin Note History
Rather than having a single note that gets overwritten, I think each content item should have an internal history of notes.
Each entry could automatically record:
Date and time
Administrator who added the note
Note
Optional status/reason
For example:
11 Sep – Aaron: Listing suspended. Verification requested.
12 Sep – Lilian: Documents received from business owner.
13 Sep – Aaron: Verification completed and listing reinstated.
This creates a simple internal administrative history for that content.
Display in the Content Management Screens
The feature would be particularly useful if Admin Notes could be displayed as a column in the existing Content management screens.
For example:
Only the beginning of the latest note needs to be displayed so it does not take up too much space.
The administrator could hover over the text to see the full latest note, or click it/Edit to open the complete Admin Notes history.
Admin Notes should also be searchable, making it possible to search for words such as:
Suspended, Complaint, Verification, Duplicate, Warning, Ownership, Fraud, Payment, etc.
Why This Would Be Useful
As a directory grows, it becomes increasingly difficult to remember why something was changed, suspended, rejected or approved.
This becomes even more important when multiple administrators work on the directory or staff work on a roster, because the person dealing with an item today may not be the person who originally handled the problem.
At present, important information can end up being stored in someone's memory, an email, or somewhere completely separate from the content itself.
With Internal Admin Notes, the information stays with the actual content record where it belongs.
An administrator looking at a Listing, Deal, Event, Classified, Article, Blog post, Forum content or Banner months or even years later could immediately understand:
What happened, why it happened, when it happened and who handled it.
I think this could become a very useful administration feature throughout eDirectory rather than being limited to one particular content type.
